How To Fix CRM_ORGMAN035 - Enter a division

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORGMAN - Message Class for Organizational Data Set

• Message number: 035

• Message text: Enter a division

What causes this issue?

The division is missing.

System Response

The system cannot determine further data at item level (for example,
partners or prices).

How to fix this error?

Enter a division in the appropriate field.

Procedure for System Administrators

The system derives the division from the product at the item level. If a
division has not been entered in the product master, the system cannot
determine a division. Check whether a division has been entered in the
product master.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORGMAN035 - Enter a division ?

  The SAP error message CRM_ORGMAN035 with the description "Enter a division" typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to create or modify an organizational unit or business partner without specifying a division. The division is a critical organizational element in SAP that helps categorize products and services, and it is often required for various business processes.
  Cause:
  The error is triggered when:
  
  The division field is left blank during the creation or modification of an organizational unit or business partner.
  The system requires a division to be specified based on the configuration or business rules set in the SAP system.
  
  Solution:
  To resolve the error, you should:
  
  Identify the Context: Determine where you are encountering the error (e.g., creating a business partner, organizational unit, etc.).
  Enter a Division: 
  
  Navigate to the relevant screen where the error occurs.
  Locate the field for "Division" (often labeled as "Division" or "Sales Organization/Division").
  Select or enter the appropriate division from the dropdown list or input the division code manually.
  
  
  Check Configuration: If you are unsure which divisions are available or applicable:
  
  Consult with your SAP administrator or functional consultant to understand the divisions configured in your system.
  Ensure that the division you are trying to enter is valid and active in the system.
  
  
  Save Changes: After entering the division, attempt to save or proceed with the transaction again.
  
  Related Information:
  
  Divisions in SAP: Divisions are used to group products and services for sales and distribution purposes. They can be linked to sales organizations and are essential for reporting and analytics.
  Business Partner Roles: In SAP CRM, business partners can have different roles, and the division may be relevant to specific roles (e.g., customer, vendor).
  Configuration: The division can be configured in the SAP system under the Sales and Distribution (SD) module. Ensure that the necessary divisions are set up correctly in the system.
  User Authorization: Ensure that you have the necessary authorizations to enter or modify divisions in the system.
  
  If the issue persists after following these steps, it may be beneficial to consult SAP support or your internal IT team for further assistance.