How To Fix CRM_ORGMAN022 - Sales org. unit &1 does not have these attributes

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORGMAN - Message Class for Organizational Data Set

• Message number: 022

• Message text: Sales org. unit &1 does not have these attributes

What causes this issue?

You have entered or changed information about a sales organization.
The attributes assigned to the sales organizational unit in the
organizational model do not correspond to the data (sales organ
ization, distribution channel, sales office, sales group at the item
level: division) in this transaction. The organizational data is
inconsistent.

System Response

The system cannot continue to process the transaction. It cannot execute
subsequent processes dependent on organizational data (for example,
partner processing, pricing).

How to fix this error?

You have the following options:
Enter an organizational unit with the appropriate attributes. You can
check the attributes of organizational units in the organizational
model.
Check the organizational model. Change the attributes of the required
organizational unit.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORGMAN022 - Sales org. unit &1 does not have these attributes ?

  The SAP error message CRM_ORGMAN022 indicates that a specific sales organization unit (identified by &1) does not have the required attributes or settings configured in the system. This error typically arises in the context of CRM (Customer Relationship Management) when trying to perform operations that require certain organizational attributes to be defined for the sales organization.
  Cause:
  
  Missing Attributes: The sales organization unit does not have the necessary attributes assigned, such as sales area, distribution channel, or division.
  Configuration Issues: The organizational structure may not be properly configured in the system, leading to missing or incorrect settings.
  Data Inconsistencies: There may be inconsistencies in the master data related to the sales organization, such as missing entries in the relevant tables.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or modify the attributes of the sales organization.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the SAP Customizing Implementation Guide (SPRO) and navigate to the relevant sections for Sales and Distribution (SD) or CRM.
  Ensure that the sales organization unit has been properly defined and that all required attributes are assigned.
  
  
  
  Maintain Organizational Data:
  
  Use transaction codes like OVX5 (for sales organization) or CRMD_ORDER to check and maintain the organizational data.
  Ensure that the sales organization has the necessary sales area, distribution channel, and division assigned.
  
  
  
  Review Master Data:
  
  Check the master data for the sales organization unit to ensure that all required fields are filled out correctly.
  Use transaction codes like VD03 (Display Customer) or VK03 (Display Material) to verify the data.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access and modify the sales organization attributes.
  Consult with your SAP security team if there are any authorization issues.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to CRM and organizational management for any specific guidance on this error.
  
  
  
  SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant configuration settings.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO, OVX5, CRMD_ORDER, VD03, and VK03.
  SAP Notes: Search for SAP Notes related to CRM_ORGMAN022 for any known issues or patches.
  Organizational Management: Understanding the organizational structure in SAP CRM is crucial, as it directly impacts how sales processes are managed.
  
  By following these steps, you should be able to identify and resolve the issue related to the CRM_ORGMAN022 error message.