How To Fix CRM_ORGMAN020 - There is no sales org. unit with these attributes

CRM_ORGMAN020 - Overview

• Message type: E = Error

• Message class: CRM_ORGMAN - Message Class for Organizational Data Set

• Message number: 020

• Message text: There is no sales org. unit with these attributes

What causes this issue?

There is no organizational unit with the attributes you have entered:
sales organization, sales office, sales group, distribution channel or
division (at the item level).

System Response

The system cannot process the document as the data is inconsistent.

How to fix this error?

You have the following options:
Delete the entries related to organizational data and enter the sales
organizational unit you require. The system can then determine other
organizational units, attributes, as well as further sales data.
Check the organizational model:
Have sales organizations been defined?
Have distribution channels and divisions been assigned as attributes to
the organizational units (for example, sales organization) you require?
Change the organizational model as required.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

CRM_ORGMAN020 - Details

• The SAP error message CRM_ORGMAN020 indicates that there is no sales organization unit that matches the specified attributes in the system. This error typically occurs in the context of CRM (Customer Relationship Management) when trying to perform operations that require a valid sales organization.
  
  Cause:
  The error can be caused by several factors, including:
  
  Missing Sales Organization: The sales organization you are trying to use does not exist in the system or has not been properly configured.
  Incorrect Attributes: The attributes (such as sales organization, distribution channel, division, etc.) specified in the transaction do not match any existing sales organization unit.
  Data Inconsistency: There may be inconsistencies in the master data or organizational structure that prevent the system from recognizing the sales organization.
  Authorization Issues: The user may not have the necessary authorizations to access the sales organization.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Sales Organization Configuration:
  
  Go to the SAP transaction code SPRO