How To Fix CRM_ORGMAN018 - Alternative organizational units found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORGMAN - Message Class for Organizational Data Set

• Message number: 018

• Message text: Alternative organizational units found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORGMAN018 - Alternative organizational units found ?

  The SAP error message CRM_ORGMAN018 indicates that there are alternative organizational units found for the specified organizational unit in the context of CRM (Customer Relationship Management). This typically occurs when you are trying to assign or manage organizational units, and the system identifies that there are multiple valid options available.
  Cause:
  The error can arise due to several reasons:
  
  Multiple Organizational Units: There are multiple organizational units that meet the criteria for the operation you are trying to perform.
  Configuration Issues: The organizational structure may not be properly configured, leading to ambiguity in the selection of organizational units.
  Data Inconsistencies: There may be inconsistencies in the master data related to organizational units.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Review Organizational Units:
  
  Check the organizational units that are available in the system. You can do this by navigating to the relevant transaction or using the organizational management tools in SAP.
  Identify the alternative organizational units that are causing the conflict.
  
  
  
  Select the Correct Unit:
  
  If you are prompted to select an organizational unit, ensure that you choose the correct one that aligns with your business process.
  
  
  
  Check Configuration:
  
  Review the configuration settings for organizational management in your SAP system. Ensure that the organizational structure is set up correctly and that there are no overlaps or misconfigurations.
  
  
  
  Data Consistency Check:
  
  Perform a data consistency check to ensure that there are no discrepancies in the organizational unit data. This may involve checking for duplicate entries or incorrect relationships between units.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on managing organizational units in your version of SAP CRM.
  
  
  
  Seek Help from SAP Support:
  
  If the issue persists, consider reaching out to SAP support or your internal SAP team for further assistance. They may provide insights based on the specific configuration and version of your SAP system.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PPOME (Change Organizational Structure) or PPOC (Display Organizational Structure) to manage organizational units.
  Organizational Management: Understanding the principles of organizational management in SAP can help in troubleshooting and resolving issues related to organizational units.
  SAP Notes: Check for any SAP Notes related to CRM_ORGMAN018 for additional context or patches that may address known issues.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.