How To Fix CRM_ORGMAN024 - Purchase organization &1 does not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_ORGMAN - Message Class for Organizational Data Set

  • Message number: 024

  • Message text: Purchase organization &1 does not exist

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_ORGMAN024 - Purchase organization &1 does not exist ?

    The SAP error message CRM_ORGMAN024 indicates that the specified purchase organization (identified by the placeholder &1) does not exist in the system. This error typically arises in the context of SAP CRM (Customer Relationship Management) when trying to perform operations that involve a purchase organization, such as creating or updating a business partner or transaction.

    Cause:

    1. Non-Existent Purchase Organization: The purchase organization you are trying to reference has not been created in the system.
    2. Incorrect Configuration: The purchase organization may exist in the system, but it is not properly configured or is inactive.
    3. Data Entry Error: There may be a typographical error in the purchase organization code you are using.
    4. Cross-Module Issues: If the purchase organization is defined in a different module (like SAP MM - Materials Management) and not properly integrated with CRM, it may lead to this error.

    Solution:

    1. Verify Purchase Organization:

      • Check if the purchase organization exists in the system. You can do this by navigating to the relevant configuration area in SAP (Transaction Code: OMD0 for MM).
      • Use transaction ME2O or ME3L to list purchase organizations and confirm that the one you are trying to use is present.
    2. Create or Activate Purchase Organization:

      • If the purchase organization does not exist, you will need to create it. This can be done in the SAP MM module.
      • If it exists but is inactive, you may need to activate it or check its configuration.
    3. Check for Typographical Errors:

      • Double-check the input for any typos or incorrect codes. Ensure that you are using the correct purchase organization code.
    4. Integration Check:

      • Ensure that the purchase organization is properly integrated between the MM and CRM modules. This may involve checking settings in the customizing transactions.
    5. Consult Documentation:

      • Review SAP documentation or help files for any specific configuration steps related to purchase organizations in your version of SAP.
    6. Contact Support:

      • If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.

    Related Information:

    • Transaction Codes:
      • OMD0 - Define Purchase Organizations
      • ME2O - Purchase Orders by Purchase Organization
      • ME3L - Outline Agreements by Vendor
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • Configuration Guides: Refer to SAP configuration guides for CRM and MM for detailed steps on setting up purchase organizations.

    By following these steps, you should be able to identify the cause of the error and implement a solution.

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