How To Fix CRM_ORDERADM_I022 - Alter. No. &1 was reset, as it is greater than item No.&2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDERADM_I - Output Class Admin Item

• Message number: 022

• Message text: Alter. No. &1 was reset, as it is greater than item No.&2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDERADM_I022 - Alter. No. &1 was reset, as it is greater than item No.&2 ?

  The SAP error message CRM_ORDERADM_I022 indicates that there is an issue with the sequence of item numbers in a CRM order. Specifically, the error states that the alteration number (Alter. No.) is greater than the item number, which is not allowed in the system. This typically occurs when there is an inconsistency in the order data, particularly when items are being added, modified, or deleted.
  Cause:
  
  Inconsistent Item Numbering: The alteration number for an item is set to a value that exceeds the actual item number in the order.
  Data Entry Errors: Manual entry errors during the creation or modification of the order can lead to this inconsistency.
  System Bugs or Configuration Issues: There may be bugs in the system or incorrect configurations that lead to this error.
  
  Solution:
  
  Check Item Numbers: Review the order and ensure that the alteration numbers are correctly assigned and do not exceed the actual item numbers.
  Correct Data Entry: If the error is due to manual entry, correct the alteration number to match the item number.
  Recreate the Order: If the order is significantly corrupted, it may be easier to recreate the order from scratch.
  Consult SAP Notes: Check for any relevant SAP Notes or patches that may address this specific error.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRM_ORDER or CRM_ORDERADM to view and edit the order details.
  Debugging: If you have access to debugging tools, you can trace the order processing to identify where the inconsistency arises.
  User Authorization: Ensure that you have the necessary authorizations to make changes to the order.
  Testing in Development: If possible, replicate the issue in a development or test environment to better understand the cause without affecting production data.
  
  By following these steps, you should be able to resolve the CRM_ORDERADM_I022 error and ensure that your order data is consistent and accurate.