How To Fix CRM_ORDERADM_I021 - Competitor Products for selection

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDERADM_I - Output Class Admin Item

• Message number: 021

• Message text: Competitor Products for selection

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDERADM_I021 - Competitor Products for selection ?

  The SAP error message CRM_ORDERADM_I021, which states "Competitor Products for selection," typically occurs in the context of CRM (Customer Relationship Management) when there is an issue related to the selection of competitor products in a sales order or opportunity.
  Cause:
  
  Missing Competitor Product Data: The error may arise if the system cannot find any competitor products that match the criteria specified in the selection process.
  Configuration Issues: There may be configuration issues in the CRM system that prevent the proper retrieval of competitor product data.
  Authorization Issues: The user may not have the necessary authorizations to view or select competitor products.
  Data Inconsistencies: There could be inconsistencies or missing data in the master data related to competitor products.
  
  Solution:
  
  Check Competitor Product Data: Ensure that the competitor products are correctly defined in the system. You can do this by navigating to the relevant master data and verifying that the products exist and are active.
  Review Selection Criteria: Check the selection criteria being used to filter competitor products. Ensure that the criteria are correctly set and that they match the available data.
  Configuration Review: If you have access, review the configuration settings related to competitor products in the CRM system. Ensure that all necessary settings are correctly configured.
  Authorization Check: Verify that the user has the appropriate authorizations to access and select competitor products. This may involve checking user roles and permissions.
  Data Consistency Check: Run data consistency checks to identify any issues with the master data that may be causing the error. Correct any inconsistencies found.
  Consult Documentation: Refer to SAP documentation or notes related to CRM and competitor products for any specific guidance or known issues.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Transaction Codes: Familiarize yourself with relevant transaction codes (e.g., CRMD_ORDER for managing orders) that may help in troubleshooting the issue.
  Support: If the issue persists after trying the above solutions, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  By following these steps, you should be able to identify and resolve the issue related to the CRM_ORDERADM_I021 error message.