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How To Fix CRM_ORDERADM_I023 - Parent item &1 does not exist so it was reset


CRM_ORDERADM_I023 - Overview

  • Message type: E = Error

  • Message class: CRM_ORDERADM_I - Output Class Admin Item

  • Message number: 023

  • Message text: Parent item &1 does not exist so it was reset

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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CRM_ORDERADM_I023 - Details

  • The SAP error message CRM_ORDERADM_I023 indicates that a parent item in a CRM order does not exist, which leads to the system resetting the item. This typically occurs in scenarios where there is a hierarchical relationship between items in a sales order, service order, or similar document, and the parent item is either missing or has been deleted.
    
    Cause: Missing Parent Item: The parent item that the system expects to find does not exist in the order. This could happen if the parent item was deleted or not created properly. Data Inconsistency: There may be inconsistencies in the data, such as incorrect references or relationships between items. Order Deletion: If the parent order or item was deleted after the child item was created, the child item would lose its reference. Incorrect Configuration: The configuration of the order or item types may not be set up correctly, leading to issues in item hierarchy.
    Solution: Check Parent Item: Verify

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