Message type: E = Error
Message class: CRM_ORDERADM_I - Output Class Admin Item
Message number: 023
Message text: Parent item &1 does not exist so it was reset
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CRM_ORDERADM_I023
- Parent item &1 does not exist so it was reset ?The SAP error message CRM_ORDERADM_I023 indicates that a parent item in a CRM order does not exist, which leads to the system resetting the item. This typically occurs in scenarios where there is a hierarchical relationship between items in a sales order, service order, or similar document, and the parent item is either missing or has been deleted.
Cause: Missing Parent Item: The parent item that the system expects to find does not exist in the order. This could happen if the parent item was deleted or not created properly. Data Inconsistency: There may be inconsistencies in the data, such as incorrect references or relationships between items. Order Deletion: If the parent order or item was deleted after the child item was created, the child item would lose its reference. Incorrect Configuration: The configuration of the order or item types may not be set up correctly, leading to issues in item hierarchy.
Solution: Check Parent Item: Verify
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