How To Fix CRM_ORDERADM_I023 - Parent item &1 does not exist so it was reset


CRM_ORDERADM_I023 - Overview

  • Message type: E = Error

  • Message class: CRM_ORDERADM_I - Output Class Admin Item

  • Message number: 023

  • Message text: Parent item &1 does not exist so it was reset

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_ORDERADM_I023 - Parent item &1 does not exist so it was reset ?
    The SAP error message CRM_ORDERADM_I023 indicates that a parent item in a CRM order does not exist, which leads to the system resetting the item. This typically occurs in scenarios where there is a hierarchical relationship between items in a sales order, service order, or similar document, and the parent item is either missing or has been deleted.
    
    Cause: Missing Parent Item: The parent item that the system expects to find does not exist in the order. This could happen if the parent item was deleted or not created properly. Data Inconsistency: There may be inconsistencies in the data, such as incorrect references or relationships between items. Order Deletion: If the parent order or item was deleted after the child item was created, the child item would lose its reference. Incorrect Configuration: The configuration of the order or item types may not be set up correctly, leading to issues in item hierarchy.
    Solution: Check Parent Item: Verify

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