How To Fix CRM_ORDERADM_I024 - Purchasing group couldn't be determined for material &1.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDERADM_I - Output Class Admin Item

• Message number: 024

• Message text: Purchasing group couldn't be determined for material &1.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDERADM_I024 - Purchasing group couldn't be determined for material &1. ?

  The SAP error message CRM_ORDERADM_I024 indicates that the system is unable to determine the purchasing group for a specific material (denoted by &1). This error typically occurs in the context of creating or processing sales orders, service orders, or other related documents in the SAP CRM system.
  Cause:
  
  Missing Purchasing Group: The purchasing group for the material in question is not defined in the material master data.
  Material Master Data Issues: The material may not be properly set up in the system, or it may not exist in the relevant plant or storage location.
  Configuration Issues: There may be configuration issues in the system that prevent the purchasing group from being determined.
  Data Inconsistencies: There could be inconsistencies in the data between the CRM and ERP systems, especially if they are integrated.
  
  Solution:
  
  
  Check Material Master Data:
  
  Go to the material master record (transaction code MM03) and check if the purchasing group is assigned in the relevant views (e.g., Purchasing view).
  Ensure that the material exists in the correct plant and that the purchasing group is specified.
  
  
  
  Maintain Purchasing Group:
  
  If the purchasing group is missing, you can maintain it by editing the material master data and assigning the appropriate purchasing group.
  
  
  
  Check Configuration:
  
  Review the configuration settings in the SAP system to ensure that the purchasing group determination logic is correctly set up.
  Check the customizing settings for purchasing groups in the relevant configuration areas (e.g., SPRO).
  
  
  
  Integration Check:
  
  If your SAP CRM is integrated with SAP ERP, ensure that the material master data is synchronized correctly between the two systems.
  Check for any data transfer issues or inconsistencies that may affect the purchasing group determination.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to this error message for any specific recommendations or patches that may address the issue.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: MM03 (Display Material), MM02 (Change Material), SPRO (Customizing).
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message.
  Material Master Views: Familiarize yourself with the different views in the material master, especially the Purchasing view, to understand where the purchasing group is defined.
  
  By following these steps, you should be able to identify the cause of the error and implement the necessary solutions to resolve it.