How To Fix CRM_ORDER_WORKPLACE011 - <&> Records found when reading business activities

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDER_WORKPLACE - Output Class for Application Workplace

• Message number: 011

• Message text: <&> Records found when reading business activities

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDER_WORKPLACE011 - <&> Records found when reading business activities ?

  The SAP error message CRM_ORDER_WORKPLACE011 indicates that there are records found when reading business activities in the CRM Order Workplace. This error typically occurs when the system is trying to access or display business activities related to a specific order, but it encounters issues due to existing records that may not be processed correctly.
  Causes:
  
  Data Inconsistency: There may be inconsistencies in the database records related to business activities, such as missing or corrupted data.
  Authorization Issues: The user may not have the necessary authorizations to view or manipulate the business activities.
  System Configuration: Incorrect configuration settings in the CRM system can lead to issues when accessing business activities.
  Technical Errors: There may be underlying technical issues, such as problems with the database or application server.
  
  Solutions:
  
  
  Check Data Consistency:
  
  Use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to check the order and its related business activities.
  Run consistency checks or reports to identify and resolve any inconsistencies in the data.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to access business activities. This can be checked in transaction SU53 or by consulting with your security team.
  
  
  
  System Configuration:
  
  Review the configuration settings related to business activities in the CRM system. Ensure that all necessary settings are correctly configured.
  
  
  
  Technical Support:
  
  If the issue persists, consider reaching out to your SAP Basis or technical support team. They can check for any underlying technical issues, such as database locks or performance problems.
  
  
  
  SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that can resolve the issue.
  
  
  
  Debugging:
  
  If you have access to development tools, you can debug the transaction to identify where the error is occurring. This may require the assistance of a developer or technical consultant.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and CRMD_ORDER_INDEX for managing and viewing orders and business activities.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Documentation: Review SAP documentation related to CRM business activities for additional insights and troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.