How To Fix CRM_ORDER_WORKPLACE010 - You have no existing worklist for the sales orders


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_ORDER_WORKPLACE - Output Class for Application Workplace

  • Message number: 010

  • Message text: You have no existing worklist for the sales orders

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_ORDER_WORKPLACE010 - You have no existing worklist for the sales orders ?

    The SAP error message "CRM_ORDER_WORKPLACE010: You have no existing worklist for the sales orders" typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to access a worklist for sales orders, but there are no entries available to display. This can happen for several reasons.

    Causes:

    1. No Sales Orders Created: There may simply be no sales orders that meet the criteria for the worklist.
    2. Filters Applied: The worklist may have filters applied that exclude all existing sales orders.
    3. Authorization Issues: The user may not have the necessary authorizations to view the sales orders in the worklist.
    4. Data Synchronization Issues: If the system is integrated with other systems (like SAP ERP), there may be synchronization issues that prevent sales orders from appearing.
    5. Worklist Configuration: The worklist may not be properly configured to display the relevant sales orders.

    Solutions:

    1. Check Sales Orders: Verify that there are sales orders created in the system. You can do this by navigating to the relevant transaction or report to view existing sales orders.
    2. Review Filters: Check if there are any filters applied to the worklist. Clear or adjust the filters to ensure that they allow for the display of existing sales orders.
    3. Authorization Check: Ensure that the user has the necessary authorizations to view the sales orders. This may require checking roles and permissions in the user profile.
    4. Data Synchronization: If the system is integrated with other systems, check for any synchronization issues. Ensure that data is being transferred correctly between systems.
    5. Worklist Configuration: Review the configuration of the worklist to ensure it is set up to display the relevant sales orders. This may involve checking settings in the CRM customizing (transaction SPRO) or consulting with a system administrator.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing sales orders and CRMD_ORDERADM_H for accessing order administration.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • Documentation: Refer to SAP documentation for CRM worklists and sales order management for more detailed guidance on configuration and troubleshooting.
    • Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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