How To Fix CRM_ORDER_SURVEY302 - Sales organization &1 and distribution channel &2 are not defined

CRM_ORDER_SURVEY302 - Overview

• Message type: E = Error

• Message class: CRM_ORDER_SURVEY - CRM Order: Survey Tool

• Message number: 302

• Message text: Sales organization &1 and distribution channel &2 are not defined

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDER_SURVEY302 - Sales organization &1 and distribution channel &2 are not defined ?

  The SAP error message CRM_ORDER_SURVEY302 indicates that the specified sales organization and distribution channel are not defined in the system. This error typically occurs in the context of CRM (Customer Relationship Management) when trying to create or process an order that requires a valid combination of sales organization and distribution channel.
  
  Cause:
  
  Missing Configuration: The sales organization and distribution channel combination has not been configured in the system.
  Incorrect Data Entry: The sales organization or distribution channel entered in the transaction may be incorrect or does not exist in the system.
  Master Data Issues: The relevant master data (like customer master or material master) may not be set up correctly for the specified sales organization and distribution channel.
  
  
  Solution:
  
  
  Check Configuration:
  
  Go to the SAP Customizing Implementation Guide (SPRO).
  Navigate to Sales and Distribution > Master Data > Sales Organization > Define Sales Organizations.
  Ensure that the sales organization you are trying to use is defined.
  Similarly, check under Sales