How To Fix CRM_ORDER_SURVEY205 - Delete function not executed, as no data was determined

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDER_SURVEY - CRM Order: Survey Tool

• Message number: 205

• Message text: Delete function not executed, as no data was determined

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDER_SURVEY205 - Delete function not executed, as no data was determined ?

  The SAP error message "CRM_ORDER_SURVEY205: Delete function not executed, as no data was determined" typically occurs in the context of SAP Customer Relationship Management (CRM) when attempting to delete survey-related data associated with a CRM order. This error indicates that the system could not find any relevant data to delete, which can happen for several reasons.
  Causes:
  
  No Survey Data Exists: The most common cause is that there are no survey responses or related data linked to the CRM order you are trying to delete.
  Incorrect Order Reference: The order number or reference you are using may not be valid or may not have any associated survey data.
  Data Deletion Logic: The logic in the program or function module that handles the deletion may not be correctly identifying the data to delete.
  Authorization Issues: There may be authorization issues preventing the system from accessing the survey data, even if it exists.
  Data Consistency Issues: There may be inconsistencies in the database that prevent the system from recognizing the survey data.
  
  Solutions:
  
  Check for Existing Survey Data: Verify if there are any survey responses or related data linked to the CRM order. You can do this by navigating to the relevant CRM order and checking the survey section.
  Validate Order Reference: Ensure that you are using the correct order number and that it corresponds to an existing CRM order with associated survey data.
  Review Deletion Logic: If you have access to the development environment, review the code or function module responsible for the deletion to ensure it is correctly identifying the data to delete.
  Check Authorizations: Ensure that you have the necessary authorizations to delete survey data. You may need to consult with your SAP security team.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this issue. There may be known issues or updates that can resolve the problem.
  Database Consistency Check: If you suspect data consistency issues, you may need to run consistency checks or consult with your database administrator to ensure that the data is intact.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_ORDER for managing CRM orders and CRM_SURVEY for managing surveys.
  SAP Documentation: Review SAP documentation related to CRM surveys and order management for additional insights and troubleshooting steps.
  Support Community: Consider reaching out to the SAP Community or forums for additional support and shared experiences from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to engage with SAP support for further assistance.