How To Fix CRM_ORDER_SURVEY002 - Entry for survey set could not be found (&1)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDER_SURVEY - CRM Order: Survey Tool

• Message number: 002

• Message text: Entry for survey set could not be found (&1)

What causes this issue?

You have tried to read an existing entry in the survey set. This caused
an error.
This error may indicate a problem in the program code.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Try to read the entry in the survey set again. If the error occurs again
, report the error to SAP.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDER_SURVEY002 - Entry for survey set could not be found (&1) ?

  The SAP error message CRM_ORDER_SURVEY002 indicates that the system could not find an entry for the specified survey set. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when dealing with surveys associated with business transactions, such as orders or service requests.
  
  Cause:
  
  Missing Survey Set: The survey set that is being referenced does not exist in the system. This could be due to incorrect configuration or the survey set not being created.
  Incorrect Survey Set Assignment: The survey set may not be correctly assigned to the relevant business transaction or object.
  Authorization Issues: The user may not have the necessary authorizations to access the survey set.
  Data Inconsistency: There may be inconsistencies in the data, such as missing entries in the relevant tables.
  
  
  Solution:
  
  
  Check Survey Set Configuration:
  
  Navigate to the survey management area in SAP CRM and verify that the survey set exists.
  Ensure that the survey set is properly configured and active.
  
  
  
  Verify