How To Fix CRM_ORDER_SURVEY001 - Entry for survey set cannot be maintained (&1)

CRM_ORDER_SURVEY001 - Overview

• Message type: E = Error

• Message class: CRM_ORDER_SURVEY - CRM Order: Survey Tool

• Message number: 001

• Message text: Entry for survey set cannot be maintained (&1)

What causes this issue?

You have tried to maintain an entry in the survey set. This caused an
error.
This error may indicate a problem in the program code.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Try to maintain the entry for the survey set again. If the error occurs
again, report the error to SAP.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

CRM_ORDER_SURVEY001 - Details

• The SAP error message CRM_ORDER_SURVEY001, which states "Entry for survey set cannot be maintained (&1)," typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue with the survey set configuration or its assignment to a specific object (like a transaction or order).
  
  Cause:
  
  Survey Set Not Defined: The survey set you are trying to use may not be defined in the system.
  Inconsistent Configuration: There may be inconsistencies in the configuration of the survey set or its assignment to the relevant CRM object.
  Authorization Issues: The user may not have the necessary authorizations to maintain or access the survey set.
  Inactive Survey Set: The survey set might be inactive or not available for the current context.
  Missing Customizing: The necessary customizing settings for the survey set may not be completed.
  
  
  Solution:
  
  
  Check Survey Set Definition:
  
  Go to the transaction code CRMSURVEY or the relevant customizing transaction to check if the survey set exists