How To Fix CRM_ORDER_SURVEY003 - Error writing entries to object buffer (&1)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDER_SURVEY - CRM Order: Survey Tool

• Message number: 003

• Message text: Error writing entries to object buffer (&1)

What causes this issue?

You have tried to maintain an entry for the survey set in a local memory
area of the program. This caused an error.
This error could indicate a problem with the program code.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Try to maintain the entry for the survey set again. If the error occurs
again, report the error to SAP.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDER_SURVEY003 - Error writing entries to object buffer (&1) ?

  The SAP error message CRM_ORDER_SURVEY003 indicates that there was an issue writing entries to the object buffer, specifically related to survey data in the CRM (Customer Relationship Management) module. This error can occur due to various reasons, and understanding the cause is essential for finding a solution.
  Causes:
  
  Buffer Overflow: The object buffer may be full, preventing new entries from being written.
  Data Consistency Issues: There may be inconsistencies in the data being processed, leading to write failures.
  Authorization Issues: The user may not have the necessary permissions to write to the object buffer.
  System Performance: High system load or performance issues can lead to temporary failures in writing to the buffer.
  Configuration Issues: Incorrect configuration settings in the CRM system can also lead to this error.
  
  Solutions:
  
  Check Object Buffer Size: Increase the size of the object buffer if it is full. This can be done through transaction code RZ10 or RZ11 to adjust the parameters related to the object buffer.
  Clear Object Buffer: You can clear the object buffer using transaction code SM12 to delete any locked entries or SM21 to check for system logs that might indicate issues.
  Review Authorizations: Ensure that the user has the necessary authorizations to write to the object buffer. This can be checked in transaction SU53 or by reviewing the user's roles and profiles.
  Check for Data Consistency: Validate the data being processed to ensure there are no inconsistencies. This may involve checking for missing or incorrect entries in related tables.
  Monitor System Performance: Use transaction ST03N to monitor system performance and identify any bottlenecks that may be affecting the object buffer.
  Review Configuration: Check the configuration settings in the CRM system to ensure they are set up correctly for handling surveys and related data.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (to check for locks), SM21 (system log), SU53 (authorization check), and RZ10/RZ11 (to adjust parameters).
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.