How To Fix CRM_ORDER_SURVEY004 - Incorrect parameter transfer

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDER_SURVEY - CRM Order: Survey Tool

• Message number: 004

• Message text: Incorrect parameter transfer

What causes this issue?

The transferred variable (GUID) is not filled.
This error may indicate a problem in the program code.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Try to maintain the entry in the survey set again. If the error occurs
again, report the error to SAP.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDER_SURVEY004 - Incorrect parameter transfer ?

  The SAP error message CRM_ORDER_SURVEY004: Incorrect parameter transfer typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue with the parameters being passed to a function or method related to surveys or feedback processes. This error can arise due to various reasons, including incorrect data types, missing required fields, or issues with the configuration of the survey.
  Causes:
  
  Incorrect Data Types: The parameters being passed may not match the expected data types defined in the function module or method.
  Missing Parameters: Required parameters may not be provided, leading to the error.
  Configuration Issues: There may be issues with the configuration of the survey or feedback process in the CRM system.
  Custom Code: If there are custom developments or enhancements, they may not be handling parameters correctly.
  Version Compatibility: The error may arise if there are compatibility issues between different versions of SAP components.
  
  Solutions:
  
  Check Parameter Mapping: Review the parameters being passed to ensure they match the expected types and formats. Ensure that all required parameters are included.
  Review Configuration: Check the configuration settings for surveys in the CRM system. Ensure that all necessary settings are correctly configured.
  Debugging: If you have access to the development environment, use debugging tools to trace the execution and identify where the parameter transfer is failing.
  Consult Documentation: Refer to SAP documentation or notes related to the specific function or method being used to understand the expected parameters.
  Check Custom Code: If there are custom developments, review the code to ensure that it correctly handles parameter passing and adheres to SAP standards.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide patches or updates.
  
  Related Information:
  
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including transaction codes, steps to reproduce, and any relevant logs.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same error and can provide insights or solutions.
  Testing: After making changes, conduct thorough testing to ensure that the issue is resolved and that the survey functionality works as expected.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.