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Message type: E = Error
Message class: CRM_ORDER_SURVEY - CRM Order: Survey Tool
Message number: 007
Message text: Error filling survey entry with input data (&1)
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CRM_ORDER_SURVEY007
- Error filling survey entry with input data (&1) ?The SAP error message CRM_ORDER_SURVEY007, which states "Error filling survey entry with input data (&1)," typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue with processing survey data related to a CRM order or interaction.
Cause:
- Data Input Issues: The error may arise due to incorrect or incomplete data being provided for the survey entry. This could include missing mandatory fields or invalid data formats.
- Configuration Problems: There may be issues with the configuration of the survey itself, such as incorrect settings in the survey template or the survey not being properly linked to the CRM order.
- Authorization Issues: The user may not have the necessary authorizations to fill out or submit the survey.
- Technical Errors: There could be underlying technical issues, such as problems with the database or application server that prevent the survey from being processed correctly.
Solution:
- Check Input Data: Review the data being submitted for the survey. Ensure that all mandatory fields are filled out correctly and that the data adheres to the expected formats.
- Review Survey Configuration: Verify the configuration of the survey in the SAP system. Ensure that the survey is correctly set up and linked to the relevant CRM order or interaction.
- Authorization Check: Ensure that the user has the necessary permissions to access and fill out the survey. This may involve checking user roles and authorizations in the SAP system.
- Debugging: If the issue persists, consider enabling debugging or checking the application logs for more detailed error messages that can provide insight into the root cause of the problem.
- Consult Documentation: Refer to SAP documentation or notes related to CRM surveys for any known issues or additional troubleshooting steps.
- Contact SAP Support: If the problem cannot be resolved internally, consider reaching out to SAP support for assistance, providing them with the error message and any relevant details about the situation.
Related Information:
By following these steps, you should be able to identify and resolve the issue causing the CRM_ORDER_SURVEY007 error.
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