How To Fix CRM_ORDER_DEDUP_CHM002 - Merge of leads from two different sales partners is not allowed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDER_DEDUP_CHM - Deduplication Messages (CHM relevant)

• Message number: 002

• Message text: Merge of leads from two different sales partners is not allowed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDER_DEDUP_CHM002 - Merge of leads from two different sales partners is not allowed ?

  The SAP error message CRM_ORDER_DEDUP_CHM002 indicates that there is an attempt to merge leads that are associated with two different sales partners, which is not permitted in the SAP CRM system. This error typically arises during the lead management process when users try to consolidate or merge leads that have been created under different sales partners.
  
  Cause:
  
  Different Sales Partners: The primary cause of this error is that the leads you are trying to merge are linked to different sales partners. In SAP CRM, each lead is associated with a specific sales partner, and merging leads from different partners violates the system's integrity rules.
  Data Integrity Rules: SAP enforces strict data integrity rules to ensure that sales data remains accurate and that sales partners are not mixed up, which could lead to confusion in reporting and sales processes.
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Review Sales Partners: Check the sales partners