How To Fix CRM_ORDER_DEDUP802 - Detailed runtime analysis done; use SE30 for evaluation

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDER_DEDUP - Deduplication Messages

• Message number: 802

• Message text: Detailed runtime analysis done; use SE30 for evaluation

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDER_DEDUP802 - Detailed runtime analysis done; use SE30 for evaluation ?

  The SAP error message CRM_ORDER_DEDUP802 typically indicates an issue related to the deduplication process in the CRM system, particularly when handling order data. This error can arise during the execution of certain transactions or reports that involve order processing, and it suggests that there may be performance issues or inefficiencies in the way the system is processing data.
  Cause:
  
  Performance Issues: The error may be triggered by performance bottlenecks in the system, especially if the deduplication process is taking too long to execute.
  Data Volume: A large volume of data being processed can lead to timeouts or excessive resource consumption.
  Configuration Issues: Incorrect or suboptimal configuration settings in the CRM system can also lead to this error.
  Custom Code: If there are custom enhancements or modifications in the CRM system, they may not be optimized for performance, leading to this error.
  
  Solution:
  
  
  Use Transaction SE30: The error message suggests using transaction SE30 (Runtime Analysis) to analyze the performance of the program that is causing the error. This tool helps identify performance bottlenecks and provides insights into where optimizations can be made.
  
  Start SE30 and run the analysis for the specific transaction or program that triggered the error.
  Look for long-running function calls or excessive database accesses that could be optimized.
  
  
  
  Check System Performance: Monitor system performance metrics (CPU, memory, database performance) to identify any resource constraints that may be affecting the deduplication process.
  
  
  Optimize Data Processing: If the deduplication process is handling a large volume of data, consider breaking it down into smaller batches or optimizing the data selection criteria to reduce the load.
  
  
  Review Custom Code: If there are custom developments involved in the order processing, review the code for efficiency and performance. Consider refactoring or optimizing any inefficient logic.
  
  
  Configuration Review: Check the configuration settings related to order processing and deduplication in the CRM system. Ensure that they are set up correctly and optimized for your specific business processes.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide guidance on performance improvements.
  
  
  Engage SAP Support: If the issue persists after performing the above steps, consider reaching out to SAP Support for further assistance. They may provide additional insights or patches to resolve the issue.
  
  
  Related Information:
  
  Transaction Codes: SE30 (Runtime Analysis), ST22 (Dump Analysis), SM21 (System Log), ST03N (Workload Analysis).
  Performance Tuning: Regularly monitor and tune the performance of your SAP system to prevent similar issues in the future.
  Documentation: Refer to SAP documentation for best practices in CRM order processing and deduplication.
  
  By following these steps, you should be able to diagnose and resolve the CRM_ORDER_DEDUP802 error effectively.