How To Fix CRM_ORDER_DEDUP801 - &1 -> &2: &3 microseconds

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDER_DEDUP - Deduplication Messages

• Message number: 801

• Message text: &1 -> &2: &3 microseconds

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDER_DEDUP801 - &1 -> &2: &3 microseconds ?

  The SAP error message CRM_ORDER_DEDUP801 typically relates to issues with duplicate order processing in the SAP Customer Relationship Management (CRM) system. This error indicates that the system has detected a potential duplicate order based on certain criteria, and it provides a time measurement in microseconds, which may relate to the processing time or the time taken to identify the duplicate.
  Cause:
  
  Duplicate Order Detection: The system has mechanisms to prevent the creation of duplicate orders. This error is triggered when the system identifies that an order being processed is similar to an existing order based on specific fields (like customer ID, order type, etc.).
  Performance Issues: The time measurement in microseconds may indicate that the system is taking longer than expected to process the order, which could be due to performance issues or high system load.
  Configuration Issues: There may be configuration settings in the CRM system that are too strict or not aligned with business processes, leading to unnecessary duplicate checks.
  
  Solution:
  
  Review Duplicate Order Criteria: Check the criteria used for duplicate order detection in your CRM system. You may need to adjust these settings to better fit your business processes.
  Analyze Existing Orders: Investigate the existing orders in the system to determine if the order being processed is indeed a duplicate. If it is not, you may need to adjust the duplicate detection logic.
  Performance Tuning: If the error is related to performance, consider optimizing the system. This could involve database tuning, increasing system resources, or reviewing the performance of the underlying infrastructure.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that address this specific error message. There may be updates or fixes available that can resolve the issue.
  Debugging: If you have access to development tools, you can debug the order processing logic to identify why the duplicate detection is being triggered.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for CRM order management to understand how duplicate detection works and how to configure it.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Transaction Codes: Familiarize yourself with relevant transaction codes (like CRM_ORDER) that can help you manage and troubleshoot orders in the CRM system.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.