How To Fix CRM_ORDER_DEDUP015 - Lead ID &1 is a duplicate and cannot be merged

CRM_ORDER_DEDUP015 - Overview

• Message type: E = Error

• Message class: CRM_ORDER_DEDUP - Deduplication Messages

• Message number: 015

• Message text: Lead ID &1 is a duplicate and cannot be merged

Self-Explanatory Message

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CRM_ORDER_DEDUP015 - Details

• The SAP error message CRM_ORDER_DEDUP015 indicates that there is an attempt to merge or process a lead in the SAP CRM system, but the system has identified that the Lead ID specified is a duplicate. This means that there are multiple records in the system that are considered to represent the same lead, and as a result, the system prevents the operation to avoid data inconsistency.
  
  Cause:
  
  Duplicate Leads: The primary cause of this error is the existence of multiple lead records in the system that have similar or identical information, which the system recognizes as duplicates.
  Data Entry Errors: Manual data entry errors can lead to the creation of duplicate leads.
  Integration Issues: If leads are being imported from external systems, there may be issues with how duplicates are handled during the import process.
  Business Logic: The business rules defined in the system may be set to prevent merging of leads that are identified