How To Fix CRM_ORDER_DEDUP017 - Deduplication customizing not maintained for transaction type &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDER_DEDUP - Deduplication Messages

• Message number: 017

• Message text: Deduplication customizing not maintained for transaction type &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDER_DEDUP017 - Deduplication customizing not maintained for transaction type &1 ?

  The SAP error message CRM_ORDER_DEDUP017 indicates that the deduplication customizing for a specific transaction type is not maintained. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when the system is trying to process a transaction that requires deduplication settings, but those settings have not been configured for the specified transaction type.
  Cause:
  The primary cause of this error is that the deduplication settings for the specified transaction type (denoted as &1 in the error message) have not been defined in the system. Deduplication is a process used to identify and eliminate duplicate records, and it requires specific configurations to function correctly.
  Solution:
  To resolve this error, you need to maintain the deduplication customizing for the relevant transaction type. Here are the steps to do this:
  
  
  Access the Customizing Settings:
  
  Go to the SAP Easy Access screen.
  Navigate to the following path: 
  SPRO -> SAP Reference IMG -> Customer Relationship Management -> Master Data -> Duplicate Check -> Define Deduplication Customizing
  
  
  
  
  Define Deduplication Settings:
  
  In the deduplication customizing section, you will need to create or modify the settings for the specific transaction type that is causing the error.
  Ensure that the necessary parameters and rules for deduplication are set up correctly.
  
  
  
  Check Transaction Type:
  
  Make sure that the transaction type you are working with is correctly defined in the system and that it corresponds to the deduplication settings you are maintaining.
  
  
  
  Test the Configuration:
  
  After maintaining the deduplication settings, test the transaction again to ensure that the error no longer occurs.
  
  
  
  Consult Documentation:
  
  If you are unsure about the specific settings required, consult the SAP documentation or help resources related to deduplication in CRM.
  
  
  
  Related Information:
  
  Transaction Types: Understand the different transaction types in your CRM system and how they relate to deduplication.
  Duplicate Check Process: Familiarize yourself with how the duplicate check process works in SAP CRM, including the criteria used for identifying duplicates.
  SAP Notes: Check for any relevant SAP Notes that may provide additional guidance or updates related to deduplication issues.
  
  If the problem persists after following these steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.