How To Fix CRM_ORDER_DEDUP012 - Deduplication is not possible for different transaction types

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDER_DEDUP - Deduplication Messages

• Message number: 012

• Message text: Deduplication is not possible for different transaction types

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDER_DEDUP012 - Deduplication is not possible for different transaction types ?

  The SAP error message CRM_ORDER_DEDUP012 indicates that deduplication is not possible for different transaction types in the SAP Customer Relationship Management (CRM) system. This error typically arises when there is an attempt to deduplicate orders or transactions that belong to different transaction types, which is not allowed by the system.
  Cause:
  
  Different Transaction Types: The primary cause of this error is that the orders or transactions you are trying to deduplicate have different transaction types. In SAP CRM, deduplication is only possible when the transactions are of the same type.
  Configuration Issues: There may be configuration settings in the CRM system that define how deduplication should work, and these settings may not allow for deduplication across different transaction types.
  Data Integrity: The system is designed to maintain data integrity, and deduplicating transactions of different types could lead to inconsistencies in the data.
  
  Solution:
  
  Check Transaction Types: Review the transaction types of the orders you are trying to deduplicate. Ensure that they are the same. If they are different, you will need to handle them separately.
  Modify the Deduplication Process: If your business process requires deduplication across different transaction types, you may need to modify the deduplication logic or process. This could involve custom development or adjustments in the configuration.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on deduplication processes and transaction types.
  Contact SAP Support: If you are unable to resolve the issue, consider reaching out to SAP support for assistance. They can provide insights based on your specific system configuration and requirements.
  
  Related Information:
  
  Transaction Types: Understand the different transaction types in your CRM system and their implications for deduplication.
  Deduplication Logic: Familiarize yourself with the deduplication logic implemented in your SAP CRM system, including any customizations that may have been made.
  SAP Notes: Check for any relevant SAP Notes that may address this error or provide additional guidance on deduplication issues.
  Testing: If changes are made to the deduplication process or configuration, ensure thorough testing is conducted to validate that the changes work as intended without introducing new issues.
  
  By addressing the cause of the error and following the suggested solutions, you should be able to resolve the CRM_ORDER_DEDUP012 error effectively.