How To Fix CRM_ORDER_DEDUP011 - Order object with ID &1 is marked for deletion


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_ORDER_DEDUP - Deduplication Messages

  • Message number: 011

  • Message text: Order object with ID &1 is marked for deletion

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_ORDER_DEDUP011 - Order object with ID &1 is marked for deletion ?

    The SAP error message CRM_ORDER_DEDUP011 indicates that an order object with a specific ID is marked for deletion. This typically occurs in the SAP Customer Relationship Management (CRM) module when an order has been flagged as deleted in the system, which prevents any further processing or modifications to that order.

    Cause:

    1. Deletion Flag: The order has been marked for deletion, either manually by a user or automatically by a system process.
    2. Data Consistency: The system may have identified that the order is no longer valid or relevant, leading to it being flagged for deletion.
    3. Business Process: The order may have been part of a business process that requires it to be archived or deleted after certain conditions are met.

    Solution:

    1. Check Deletion Status: Verify the status of the order in the system. You can do this by using transaction codes like CRMD_ORDER to view the order details.
    2. Remove Deletion Flag: If the order should not be deleted, you can remove the deletion flag. This typically requires appropriate authorizations. You can do this through:
      • Transaction CRMD_ORDER: Open the order and check the status. If you have the necessary permissions, you can change the status to remove the deletion flag.
      • Custom Program: In some cases, a custom program or report may be needed to reset the deletion flag for multiple orders.
    3. Consult Documentation: Review any relevant documentation or business process guidelines to understand why the order was marked for deletion and whether it should be restored.
    4. Contact Support: If you are unsure about the implications of removing the deletion flag or if you do not have the necessary permissions, contact your SAP support team or system administrator for assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, SE11 (Data Dictionary), and SE16 (Data Browser) to investigate the order and its status.
    • Authorization: Ensure you have the necessary authorizations to modify order statuses in the CRM system.
    • Business Processes: Understand the business processes in your organization that may lead to orders being marked for deletion, as this can help prevent similar issues in the future.
    • SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address underlying issues.

    By following these steps, you should be able to address the CRM_ORDER_DEDUP011 error and determine the appropriate course of action for the affected order.

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