How To Fix CRM_ORDER_DEDUP010 - Deduplication is not possible for duplicates

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDER_DEDUP - Deduplication Messages

• Message number: 010

• Message text: Deduplication is not possible for duplicates

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDER_DEDUP010 - Deduplication is not possible for duplicates ?

  The SAP error message CRM_ORDER_DEDUP010 indicates that the system has encountered an issue with deduplication of CRM orders. This typically occurs when the system identifies multiple records that are considered duplicates, but it cannot determine which record to keep or how to merge them effectively.
  Cause:
  
  Duplicate Records: The primary cause of this error is the presence of duplicate records in the CRM system that do not meet the criteria for automatic deduplication.
  Inconsistent Data: The duplicates may have inconsistent or conflicting data that prevents the system from deciding which record to retain.
  Configuration Issues: There may be issues with the configuration settings related to deduplication in the CRM system.
  Custom Logic: If there are custom enhancements or logic implemented in the deduplication process, they may not be functioning as intended.
  
  Solution:
  
  Manual Review: Review the duplicate records manually to determine which records should be retained and which should be deleted or merged.
  Data Cleansing: Cleanse the data to ensure that duplicates are consistent and can be processed by the deduplication logic.
  Adjust Deduplication Criteria: If applicable, adjust the criteria used for deduplication in the system settings to ensure that it can handle the existing duplicates.
  Check Custom Logic: If there are custom enhancements, review the code to ensure it is functioning correctly and not causing the deduplication process to fail.
  Consult Documentation: Refer to SAP documentation or notes related to deduplication processes for any specific guidance or updates that may address the issue.
  SAP Support: If the issue persists, consider reaching out to SAP support for assistance, especially if it appears to be a bug or a more complex issue.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like CRMD_ORDER to view and manage orders.
  SAP Notes: Check for relevant SAP Notes that may provide fixes or workarounds for this specific error.
  Data Management Best Practices: Implement best practices for data management to minimize the occurrence of duplicates in the future, such as regular data audits and validation processes.
  
  By following these steps, you should be able to address the CRM_ORDER_DEDUP010 error and improve the deduplication process in your SAP CRM system.