How To Fix CRM_ORDER_CUST705 - BUS2000256 has already been assigned to a transaction type.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDER_CUST - Customizing Order (General)

• Message number: 705

• Message text: BUS2000256 has already been assigned to a transaction type.

What causes this issue?

You can assign the leading transaction category '<LB>BUS2000256</>
(In-House Repair)' to only one transaction type that is actively used.
But '<LB>BUS2000256</> (In-House Repair)' has already been assigned to
an active transaction type.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Make sure to assign the leading transaction category '<LB>BUS2000256</>
(In-House Repair)' to only one transaction type that is actively used.
If the leading transaction category '<LB>BUS2000256</> (In-House
Repair)' has already been assigned a transaction type, set the
respective transaction type to <LB>Inactive</>. Then, create the new
transaction type with the leading transaction category '<LB> BUS2000256
</> (In-House Repair)'.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDER_CUST705 - BUS2000256 has already been assigned to a transaction type. ?

  The SAP error message "CRM_ORDER_CUST705: BUS2000256 has already been assigned to a transaction type" typically occurs in the SAP Customer Relationship Management (CRM) module when there is an attempt to assign a business object (in this case, a transaction type) that has already been linked to another transaction type. This can happen during the creation or modification of a transaction in the CRM system.
  Cause:
  
  Duplicate Assignment: The business object (BUS2000256) is already associated with a different transaction type, and the system does not allow multiple assignments for the same object.
  Configuration Issues: There may be issues in the configuration settings of the transaction types or business objects in the CRM system.
  Data Integrity Issues: There could be inconsistencies in the data that lead to this error, such as incorrect entries in the customizing settings.
  
  Solution:
  
  
  Check Existing Assignments:
  
  Use transaction code SPRO to access the SAP Customizing Implementation Guide.
  Navigate to the relevant section for transaction types and check if the business object is already assigned to another transaction type.
  If it is, you may need to decide whether to remove the existing assignment or change the transaction type you are trying to use.
  
  
  
  Modify Configuration:
  
  If you need to change the assignment, you can do so in the customizing settings. Ensure that the business object is only assigned to one transaction type at a time.
  Make sure to follow the proper procedures for modifying configurations to avoid further issues.
  
  
  
  Data Consistency Check:
  
  Run data consistency checks to ensure that there are no other underlying issues causing this error.
  You can use transaction codes like SLG1 to check logs for any related errors or inconsistencies.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to CRM transaction types and business object assignments for any specific guidelines or updates.
  
  
  
  Contact SAP Support:
  
  If the issue persists and you cannot resolve it through the above steps, consider reaching out to SAP support for assistance. They may provide insights specific to your system configuration.
  
  
  
  Related Information:
  
  Transaction Types: In SAP CRM, transaction types define the behavior and characteristics of business transactions. Each transaction type can be linked to specific business objects.
  Business Objects: These are the core entities in SAP CRM that represent various business processes, such as orders, activities, and service requests.
  Customizing Settings: Proper configuration in the SAP system is crucial for ensuring that business processes run smoothly. Regular audits of these settings can help prevent such errors.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.