How To Fix CRM_ORDER_CUST703 - Sales organization & is not available

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDER_CUST - Customizing Order (General)

• Message number: 703

• Message text: Sales organization & is not available

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDER_CUST703 - Sales organization & is not available ?

  The SAP error message CRM_ORDER_CUST703 typically indicates that the specified sales organization is not available for the transaction you are trying to perform. This can occur in various scenarios, such as when creating or modifying a sales order in the SAP CRM system.
  Cause:
  
  Sales Organization Not Defined: The sales organization you are trying to use may not be defined in the system.
  Inactive Sales Organization: The sales organization might be inactive or not assigned to the relevant organizational structure.
  Configuration Issues: There may be configuration issues in the system that prevent the sales organization from being recognized.
  Missing Authorizations: The user may not have the necessary authorizations to access the specified sales organization.
  Data Inconsistencies: There could be inconsistencies in the master data related to the sales organization.
  
  Solution:
  
  
  Check Sales Organization Configuration:
  
  Go to the SAP Customizing Implementation Guide (SPRO) and navigate to the relevant section for sales organization configuration.
  Ensure that the sales organization is defined and active.
  
  
  
  Verify Organizational Structure:
  
  Check if the sales organization is assigned to the relevant company code and distribution channel.
  Ensure that the sales organization is part of the organizational structure used in your transaction.
  
  
  
  User Authorizations:
  
  Verify that the user has the necessary authorizations to access the sales organization.
  Check the user roles and profiles to ensure they include access to the relevant sales organization.
  
  
  
  Master Data Check:
  
  Review the master data for the sales organization, including customer master records and material master records, to ensure they are correctly set up.
  
  
  
  Consult with SAP Basis or Functional Team:
  
  If the issue persists, consult with your SAP Basis or functional team to investigate any underlying system issues or data inconsistencies.
  
  
  
  Transaction Code:
  
  Use transaction codes like OVX5 (for sales organization) or VOV8 (for sales document types) to check the configuration settings.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Documentation: Refer to SAP documentation for detailed information on sales organization configuration and related processes.
  Community Forums: Consider searching or posting in SAP community forums for insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify the cause of the error and implement the necessary solutions to resolve it.