How To Fix CRM_ORDER_CUST_MD026 - Item category group &3 is missing in language &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDER_CUST_MD - Customizing Order (General)

• Message number: 026

• Message text: Item category group &3 is missing in language &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDER_CUST_MD026 - Item category group &3 is missing in language &2 ?

  The SAP error message CRM_ORDER_CUST_MD026 indicates that there is a missing item category group for a specific language in the system. This error typically occurs in the context of CRM (Customer Relationship Management) when trying to create or process an order, and it suggests that the system cannot find the necessary configuration for the specified item category group in the specified language.
  Cause:
  
  Missing Configuration: The item category group specified in the error message is not defined in the system for the language indicated.
  Language Settings: The language settings in the user profile or the transaction may not match the available configurations in the system.
  Data Inconsistency: There may be inconsistencies in the master data or configuration settings related to item categories.
  
  Solution:
  
  
  Check Item Category Group Configuration:
  
  Go to the configuration settings in SAP (Transaction SPRO).
  Navigate to the relevant area for item category groups (e.g., Sales and Distribution or CRM settings).
  Ensure that the item category group specified in the error message is defined for the language indicated.
  
  
  
  Maintain Language-Specific Data:
  
  If the item category group exists but is missing language-specific data, you may need to maintain the descriptions or settings for that language.
  Use transaction OVAH (for Sales and Distribution) or the relevant transaction for CRM to maintain the item category group.
  
  
  
  Check User Profile Language:
  
  Ensure that the user profile language matches the language for which the item category group is missing.
  You can check and change the user settings in transaction SU01.
  
  
  
  Transport Requests:
  
  If the configuration was recently transported from another system, ensure that all necessary transport requests were completed successfully and that the item category group is included.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific item category group and language settings for any additional guidance.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  SPRO - Customizing Implementation Guide
  OVAH - Maintain Item Category
  SU01 - User Maintenance
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Support: If the issue persists after checking the above, consider reaching out to your SAP support team or consulting the SAP Community for further assistance.
  
  By following these steps, you should be able to resolve the CRM_ORDER_CUST_MD026 error and ensure that the item category group is properly configured for the specified language.