How To Fix CRM_ORDER_CUST_MD027 - Item category group &2 is not defined in Customizing

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDER_CUST_MD - Customizing Order (General)

• Message number: 027

• Message text: Item category group &2 is not defined in Customizing

What causes this issue?

The item category group &V2& is not yet defined in Customizing.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Define the required item category group in Customizing for Customer
Relationship Management under Transactions -> Basic Settings -> Define
Item Category Group.
To make the settings from here, choose Customizing from the function bar
in the Performance Assistant.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDER_CUST_MD027 - Item category group &2 is not defined in Customizing ?

  The SAP error message CRM_ORDER_CUST_MD027 indicates that the item category group specified in the system is not defined in the Customizing settings. This error typically occurs when you are trying to create or process a sales order, service order, or any other document that requires item category determination based on the item category group.
  
  Cause:
  
  Missing Configuration: The item category group specified in the document does not exist in the Customizing settings. This could be due to a missing entry in the relevant configuration tables.
  Incorrect Item Category Group: The item category group might have been incorrectly entered or might not be relevant for the type of document you are processing.
  Transport Issues: If the configuration was recently transported from another system, it might not have been transported correctly, leading to missing definitions.
  
  
  Solution:
  
  
  Check Item Category Group:
  
  Go to the transaction code SPRO to access the SAP Customizing Implementation Guide.
  Navigate to Sales and Distribution (or the