Message type: E = Error
Message class: CRM_ORDER_CUST - Customizing Order (General)
Message number: 406
Message text: Define target value or quantity for service based rev. recogn.
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CRM_ORDER_CUST406
- Define target value or quantity for service based rev. recogn. ?The SAP error message CRM_ORDER_CUST406 typically occurs in the context of service-based revenue recognition in SAP CRM (Customer Relationship Management). This error indicates that a target value or quantity has not been defined for a service-based revenue recognition item in a sales order or service order.
Cause: The error is triggered when: A service item in the order does not have a defined target value or quantity for revenue recognition. The system requires this information to properly calculate and recognize revenue for the service being provided. The configuration settings for revenue recognition may not be correctly set up in the system.
Solution: To resolve the error, you can take the following steps: Check the Service Item: Open the sales order or service order where the error occurred. Navigate to the service item that is causing the issue. Ensure that the target value (e.g., the total amount to be recognized) and target quantity (e.g., the number of units or hours) are defined. Define
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