How To Fix CRM_ORDER_CUST408 - Autosuggest indicator set multiple times for the same item category

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDER_CUST - Customizing Order (General)

• Message number: 408

• Message text: Autosuggest indicator set multiple times for the same item category

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDER_CUST408 - Autosuggest indicator set multiple times for the same item category ?

  The SAP error message CRM_ORDER_CUST408 indicates that the autosuggest indicator has been set multiple times for the same item category in a CRM order. This typically occurs when there are conflicting settings or configurations related to the autosuggest functionality for the item categories in the CRM system.
  Cause:
  
  Duplicate Configuration: The autosuggest indicator may have been configured multiple times for the same item category in the system settings.
  Custom Development: If there are custom enhancements or modifications in the CRM system, they might be causing the autosuggest indicator to be set incorrectly.
  Data Entry Issues: During the creation or modification of the order, the same item category might have been inadvertently assigned multiple times, leading to this error.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the configuration settings for item categories in the CRM system.
  Verify if the autosuggest indicator is set for the same item category multiple times. If so, remove the duplicate entries.
  
  
  
  Review Custom Code:
  
  If there are any custom developments or enhancements related to the order processing, review the code to ensure that it is not setting the autosuggest indicator multiple times for the same item category.
  
  
  
  Data Validation:
  
  Check the order data to ensure that the same item category is not being added multiple times. If it is, correct the order data to avoid duplication.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to CRM order processing and autosuggest functionality for any specific guidelines or known issues.
  
  
  
  Testing:
  
  After making the necessary changes, test the order creation or modification process to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance.
  Transaction Codes: Familiarize yourself with transaction codes related to CRM order management, such as CRMD_ORDER for order management and SPRO for configuration settings.
  Support: If the issue persists after following the above steps, consider reaching out to SAP support for further assistance.
  
  By addressing the root cause of the error and ensuring that the configuration is correct, you should be able to resolve the CRM_ORDER_CUST408 error effectively.