How To Fix CRM_ORDER_CUST409 - Autocomplete indicator set multiple times for the same item category

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDER_CUST - Customizing Order (General)

• Message number: 409

• Message text: Autocomplete indicator set multiple times for the same item category

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDER_CUST409 - Autocomplete indicator set multiple times for the same item category ?

  The SAP error message CRM_ORDER_CUST409 indicates that the autocomplete indicator has been set multiple times for the same item category in a CRM order. This typically occurs when there are conflicting settings or configurations in the system that lead to the same item category being processed more than once with the autocomplete feature.
  Cause:
  
  Duplicate Item Categories: The same item category may have been assigned multiple times to the same order or item.
  Configuration Issues: There may be issues in the configuration of the item categories in the CRM system, leading to multiple entries being processed.
  Custom Code: If there are custom enhancements or modifications in the CRM system, they might be causing the autocomplete indicator to be set incorrectly.
  Data Integrity Issues: There may be inconsistencies in the data that lead to the same item category being recognized multiple times.
  
  Solution:
  
  Check Item Categories: Review the item categories assigned to the order. Ensure that each item category is unique and not duplicated.
  Review Configuration: Go to the configuration settings for item categories in the CRM system. Check for any misconfigurations that might lead to this issue.
  Debug Custom Code: If there are any custom enhancements, debug the code to identify if the autocomplete indicator is being set multiple times due to the logic in the custom code.
  Data Cleanup: If there are data integrity issues, perform a cleanup of the data to ensure that there are no duplicates or inconsistencies.
  Consult Documentation: Refer to SAP documentation or notes related to CRM order processing and item categories for any specific guidelines or known issues.
  SAP Support: If the issue persists, consider reaching out to SAP support for assistance. They may provide patches or additional insights into the problem.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like CRMD_ORDER to view and manage CRM orders.
  SAP Notes: Check for relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.