How To Fix CRM_ORDER_CUST114 - Only quotation items can be assigned to package transaction types

CRM_ORDER_CUST114 - Overview

• Message type: E = Error

• Message class: CRM_ORDER_CUST - Customizing Order (General)

• Message number: 114

• Message text: Only quotation items can be assigned to package transaction types

What causes this issue?

This transaction type supports packages. You can only assign quotation
items to transaction types that support packages.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

CRM_ORDER_CUST114 - Details

• The SAP error message CRM_ORDER_CUST114 indicates that there is an issue with the assignment of items to a package transaction type in the SAP CRM system. Specifically, this error occurs when you attempt to assign items that are not quotation items to a transaction type that only allows quotation items.
  
  Cause:
  The primary cause of this error is that the transaction type you are trying to use is configured to accept only quotation items, but the items you are trying to assign are of a different type (e.g., sales order items, service order items, etc.). This can happen if:
  
  You are trying to add items that are not quotations to a package that is set up to only accept quotation items.
  There is a misconfiguration in the transaction type settings in the SAP system.
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Transaction Type Configuration:
  
  Go to the transaction code SPRO to access the