How To Fix CRM_ORDER_CUST112 - Explosion ind. can only be set if only quot. item categories are assigned

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDER_CUST - Customizing Order (General)

• Message number: 112

• Message text: Explosion ind. can only be set if only quot. item categories are assigned

What causes this issue?

You can only select the <LS>Package Explosion</> indicator for a service
transaction type if all the item categories assigned to the transaction
type are customized as quotation items (items that are intended for
copying to a follow-up transaction).

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

If you want to activate package explosion, do one of the following:
In Customizing for item category determination, unassign item categories
that are not defined as quotation items from the current transaction
type.
In Customizing for item categories, define the item categories in
question as quotation items (by selecting <LS>Initially a Quotation</>
in the <LS>Relevance for Quotation</> field).
<ZH>Note: </>Only change item category determination if no transactions
of this transaction type have been created, otherwise inconsistencies
can occur.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDER_CUST112 - Explosion ind. can only be set if only quot. item categories are assigned ?

  The SAP error message CRM_ORDER_CUST112 indicates that the "Explosion indicator" can only be set if only quotation item categories are assigned to the order. This error typically occurs in the context of sales orders or quotations in the SAP CRM system when there is an attempt to set the explosion indicator for an item that does not meet the required conditions.
  Cause:
  The error arises when you try to set the explosion indicator for an item in a sales order or quotation that has item categories other than quotation item categories. The explosion indicator is used in scenarios where you want to explode a bill of materials (BOM) into its components, which is typically relevant for quotations where the item categories are specifically designed to handle such operations.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Item Categories: Review the item categories assigned to the items in your sales order or quotation. Ensure that only quotation item categories are assigned if you want to set the explosion indicator.
  
  
  Modify Item Categories: If there are non-quotation item categories assigned, you may need to change them to appropriate quotation item categories. This can be done by:
  
  Editing the sales order or quotation.
  Changing the item category of the relevant items to a valid quotation item category.
  
  
  
  Review Configuration: If you are unsure about which item categories are valid for quotations, you may need to consult with your SAP configuration team or refer to the configuration settings in the SAP system. The item categories are defined in the customizing settings under Sales and Distribution (SD) or CRM.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for more details on item categories and the explosion indicator to ensure compliance with the system's requirements.
  
  
  Testing: After making the necessary changes, test the transaction again to ensure that the error is resolved and that the explosion indicator can be set as intended.
  
  
  Related Information:
  
  Item Categories: In SAP, item categories determine how items are processed in sales documents. Each item category has specific settings that control various aspects of the sales process.
  Explosion Indicator: This indicator is used in the context of BOMs and is relevant for scenarios where you need to break down a product into its components for pricing or inventory purposes.
  SAP Notes: Check for any relevant SAP Notes that might provide additional insights or updates related to this error message.
  
  If the issue persists after following these steps, it may be beneficial to engage with your SAP support team for further assistance.