How To Fix CRM_ORDER_CUST095 - No rebate-specific Customizing is maintained for item category &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDER_CUST - Customizing Order (General)

• Message number: 095

• Message text: No rebate-specific Customizing is maintained for item category &2

What causes this issue?

The entry requested for reading is missing in table &V1&.

System Response

Further processing is canceled.

How to fix this error?

Check your Customizing settings. If necessary, contact the person
responsible for Customizing and add the missing entry.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDER_CUST095 - No rebate-specific Customizing is maintained for item category &2 ?

  The SAP error message CRM_ORDER_CUST095 indicates that there is no rebate-specific customizing maintained for the specified item category in the context of a sales order or a similar document in the SAP CRM system. This error typically arises when you are trying to process a transaction that involves rebates, but the necessary configuration for the item category in question has not been set up.
  Cause:
  
  Missing Customizing: The primary cause of this error is that the item category (denoted as &2 in the error message) does not have any rebate-specific settings configured in the system.
  Incorrect Item Category: The item category being used may not be intended for rebate processing, or it may not be correctly assigned to the relevant rebate agreements.
  Configuration Issues: There may be issues in the configuration settings related to rebate processing in the SAP system.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Item Category Configuration:
  
  Go to the SAP Customizing Implementation Guide (IMG) and navigate to the relevant section for Sales and Distribution (SD) or Customer Relationship Management (CRM).
  Look for the configuration settings related to item categories and rebates. This is typically found under:
  
  Sales and Distribution -> Basic Functions -> Rebates -> Rebate Processing -> Define Item Categories for Rebate Processing.
  
  
  Ensure that the item category in question is properly configured for rebate processing.
  
  
  
  Maintain Rebate-Specific Customizing:
  
  If the item category does not have rebate-specific customizing, you will need to create or modify the settings to include the necessary rebate processing parameters.
  This may involve defining the rebate agreement types, conditions, and other relevant settings.
  
  
  
  Check Assignment of Item Categories:
  
  Ensure that the item category is correctly assigned to the relevant sales document types and that it is intended for use with rebates.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources for additional guidance on configuring rebates and item categories.
  
  
  
  Testing:
  
  After making the necessary changes, test the transaction again to ensure that the error is resolved.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like SPRO to access the IMG, or SE11 to check the database tables related to item categories and rebate agreements.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues or provide additional guidance on rebate processing.
  User Roles: Ensure that you have the necessary authorizations to make changes to the customizing settings.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in SAP CRM and rebate processing.