How To Fix CRM_ORDER_CUST094 - Enter a valid additional external reference profile

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDER_CUST - Customizing Order (General)

• Message number: 094

• Message text: Enter a valid additional external reference profile

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDER_CUST094 - Enter a valid additional external reference profile ?

  The SAP error message CRM_ORDER_CUST094 indicates that the system requires a valid additional external reference profile when creating or modifying a CRM order. This error typically arises in the context of CRM (Customer Relationship Management) transactions where external references are necessary for integration with other systems or for specific business processes.
  Cause:
  
  Missing Configuration: The external reference profile may not be configured correctly in the system.
  Invalid Input: The user may have entered an invalid or non-existent external reference profile.
  Authorization Issues: The user may not have the necessary authorizations to access or use the specified external reference profile.
  Data Inconsistency: There may be inconsistencies in the data that prevent the system from recognizing the external reference profile.
  
  Solution:
  
  
  Check Configuration:
  
  Navigate to the configuration settings for external reference profiles in the SAP system.
  Ensure that the required external reference profile is defined and active.
  
  
  
  Validate Input:
  
  Verify that the external reference profile entered is correct and exists in the system.
  Check for any typos or formatting issues in the input.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to access and use the external reference profile.
  Consult with your SAP security team if needed.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation or help files related to external reference profiles for specific requirements and configurations.
  
  
  
  Check for Data Consistency:
  
  Review the data being used in the transaction to ensure there are no inconsistencies or missing information that could lead to this error.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRMD_ORDER to access CRM orders and check the relevant settings.
  SAP Notes: Search for SAP Notes related to CRM_ORDER_CUST094 for any patches or updates that may address this issue.
  Customization: If your organization has customized the CRM system, check with the development team to ensure that the customizations are not causing the issue.
  
  By following these steps, you should be able to identify and resolve the cause of the CRM_ORDER_CUST094 error in your SAP system.