How To Fix CRM_ORDER_CUST092 - Type of ATP check overlaps with the global setting

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDER_CUST - Customizing Order (General)

• Message number: 092

• Message text: Type of ATP check overlaps with the global setting

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDER_CUST092 - Type of ATP check overlaps with the global setting ?

  The SAP error message CRM_ORDER_CUST092 indicates that there is a conflict between the type of Available-to-Promise (ATP) check defined for a specific order and the global settings configured in the system. This typically occurs when the ATP check settings for a sales order or a service order do not align with the global ATP check settings defined in the system configuration.
  Cause:
  
  Configuration Mismatch: The ATP check type specified for the order is not compatible with the global ATP check settings. This can happen if the order is set to use a specific ATP check type that is not allowed or is overridden by the global settings.
  Order Type Settings: The order type being used may have specific ATP check settings that conflict with the global settings.
  Custom Settings: If there are custom configurations or enhancements in place, they may inadvertently cause this conflict.
  
  Solution:
  
  Review Global Settings: Check the global ATP check settings in the system. You can do this by navigating to the relevant configuration path in the SAP system (usually found in the SPRO transaction under Sales and Distribution or Logistics Execution).
  Check Order Type Configuration: Review the configuration for the specific order type being used. Ensure that the ATP check type assigned to the order type is compatible with the global settings.
  Adjust ATP Check Type: If necessary, change the ATP check type for the order to one that is compatible with the global settings. This can be done in the order creation screen or through the configuration settings.
  Consult Documentation: Refer to SAP documentation or notes related to ATP checks for any specific guidelines or recommendations.
  Testing: After making changes, test the order creation process to ensure that the error no longer occurs.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO for configuration, VA01 for creating sales orders, or CRMD_ORDER for managing CRM orders.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  User Exits or BAdIs: If there are custom developments in your system, review any user exits or BAdIs that might affect ATP checks.
  Documentation: SAP Help Portal and community forums can provide additional insights and solutions from other users who may have encountered similar issues.
  
  By following these steps, you should be able to resolve the CRM_ORDER_CUST092 error and ensure that your ATP checks are functioning correctly.