How To Fix CRM_ORDER_CUST090 - Object reference procedure &1 is not defined in Customizing

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDER_CUST - Customizing Order (General)

• Message number: 090

• Message text: Object reference procedure &1 is not defined in Customizing

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDER_CUST090 - Object reference procedure &1 is not defined in Customizing ?

  The SAP error message CRM_ORDER_CUST090 indicates that there is an issue with the configuration of the object reference procedure in the SAP Customer Relationship Management (CRM) system. Specifically, it means that the object reference procedure specified in the system is not defined in the Customizing settings.
  Cause:
  
  Missing Configuration: The object reference procedure that is being referenced in the transaction or process is not defined in the Customizing settings.
  Incorrect Customizing Settings: The procedure may have been incorrectly configured or deleted.
  Transport Issues: If the configuration was transported from another system, it may not have been included or may have been incorrectly transported.
  Version Mismatch: There may be a version mismatch between the CRM system and the configuration settings.
  
  Solution:
  
  
  Check Customizing Settings:
  
  Go to the Customizing transaction (SPRO).
  Navigate to the relevant area for object reference procedures in CRM (e.g., Sales Order, Service Order).
  Verify if the object reference procedure is defined correctly.
  
  
  
  Define the Object Reference Procedure:
  
  If the procedure is missing, you will need to create it. This typically involves defining the procedure in the relevant customizing area.
  Ensure that all necessary parameters and settings are correctly configured.
  
  
  
  Transport Requests:
  
  If the configuration was supposed to be transported from another system, check the transport requests to ensure that the object reference procedure was included and correctly imported.
  
  
  
  Check for Notes and Updates:
  
  Look for any SAP Notes or updates that may address this specific error. Sometimes, SAP releases notes that provide fixes or additional guidance for specific issues.
  
  
  
  Consult Documentation:
  
  Review the SAP documentation related to object reference procedures in CRM to ensure that you are following the correct steps for configuration.
  
  
  
  Testing:
  
  After making changes, test the relevant transaction or process to ensure that the error is resolved.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO (Customizing), CRMD_ORDER (Order Management), or others related to CRM configuration.
  SAP Notes: Search the SAP Support Portal for notes related to CRM_ORDER_CUST090 for any specific fixes or recommendations.
  Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  If the issue persists after following these steps, it may be beneficial to consult with an SAP functional consultant who specializes in CRM for further assistance.