How To Fix CRM_ORDER_CUST089 - Item category &1 is not allowed according to table CRMC_BT_BTI_ASSI

CRM_ORDER_CUST089 - Overview

• Message type: E = Error

• Message class: CRM_ORDER_CUST - Customizing Order (General)

• Message number: 089

• Message text: Item category &1 is not allowed according to table CRMC_BT_BTI_ASSI

What causes this issue?

Item category &V1& is not permitted for transaction type &V2&. Here,
business transaction category &V4& of item category &V2& is not assigned
to business transaction category &V3& of transaction type &V1&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check whether the assignment of the item category is correct for the
transaction type, and, if necessary, change the assigned business
transaction category at header or item level.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDER_CUST089 - Item category &1 is not allowed according to table CRMC_BT_BTI_ASSI ?

  The SAP error message CRM_ORDER_CUST089 indicates that the item category you are trying to use in a CRM order is not allowed according to the configuration in the table CRMC_BT_BTI_ASSI. This table is used to define the allowed item categories for specific business transactions in SAP CRM.
  
  Cause:
  The error typically occurs due to one of the following reasons:
  
  Incorrect Item Category: The item category you are trying to use is not assigned to the business transaction type you are working with.
  
  Configuration Issues: The configuration in the table CRMC_BT_BTI_ASSI does not include the item category for the specific business transaction type.
  Missing Customization: The item category may not have been properly set up in the system for the relevant transaction type.
  
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check the Item Category: Verify that the item category you are trying to use is correct and intended for the transaction you are processing.
  
  
  Review Table CRMC_BT_BTI_ASSI:
  
  Go