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How To Fix CRM_ORDER_CUST087 - Status profile '&1' does not exist at header level


CRM_ORDER_CUST087 - Overview

  • Message type: E = Error

  • Message class: CRM_ORDER_CUST - Customizing Order (General)

  • Message number: 087

  • Message text: Status profile '&1' does not exist at header level

  • Show details Hide details
  • What causes this issue?

    You want to use a user status profile that is not assigned to the
    <DS:DE.CRMT_STATUS_OBJECT_TYPE>status object type</> of the business
    transaction header at header level.

    System Response

    The system does not allow the entry.

    How to fix this error?

    You have two options:
    Choose a status profile that is allowed at header level (or leave the
    status profile field empty).
    Assign the status object type COH to the stauts profile '&V1&'.
    To do so, choose transaction CRMBS02. Switch to the detail screen for
    status profile &V1& and choose the <ZK>object type</> here.Select the
    object type COH in the list that appears.

    Procedure for System Administrators

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


CRM_ORDER_CUST087 - Details

  • The SAP error message CRM_ORDER_CUST087 indicates that the status profile specified (represented by &1) does not exist at the header level of the CRM order. This error typically occurs when you are trying to create or modify a CRM order, and the system cannot find the status profile that is supposed to be associated with that order type.
    
    Cause: Missing Status Profile: The status profile defined for the order type in the configuration does not exist or has not been maintained properly. Incorrect Configuration: The order type may not be correctly configured to use the specified status profile. Custom Development: If there are custom developments or enhancements, they might be referencing a status profile that has not been created or activated.
    Solution: Check Status Profile Configuration: Go to the transaction code SPRO (SAP Project Reference Object). Navigate to Customer Relationship Management > Order Management > Basic Settings > Define Status Profiles. Verify if the status profile for the specific

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