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Message type: E = Error
Message class: CRM_ORDER_CUST - Customizing Order (General)
Message number: 080
Message text: The action profile does not exist, or is not assigned to an object type
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CRM_ORDER_CUST080
- The action profile does not exist, or is not assigned to an object type ?The SAP error message CRM_ORDER_CUST080 indicates that the action profile you are trying to use does not exist or is not assigned to the relevant object type in the SAP Customer Relationship Management (CRM) system. This error typically occurs when you attempt to execute an action that relies on a specific action profile, but the system cannot find it or it is not properly configured.
Causes:
- Missing Action Profile: The action profile you are trying to use has not been created in the system.
- Incorrect Assignment: The action profile exists but is not assigned to the object type you are working with (e.g., a specific business transaction or document).
- Configuration Issues: There may be issues in the configuration settings related to action profiles in the CRM system.
- Authorization Issues: The user may not have the necessary authorizations to access the action profile.
Solutions:
Check Action Profile Existence:
- Go to the transaction code CRMD_ORDER or SPRO (SAP Reference IMG).
- Navigate to the relevant configuration path to check if the action profile exists.
- If it does not exist, you may need to create it.
Assign Action Profile to Object Type:
- If the action profile exists, ensure that it is assigned to the correct object type.
- You can do this in the configuration settings under CRM > Basic Functions > Actions > Define Action Profiles.
- Make sure that the action profile is linked to the appropriate business transaction type.
Review Configuration Settings:
- Check the configuration settings for actions and ensure that all necessary parameters are correctly set.
- Verify that the action profile is correctly defined and that all required actions are included.
Check User Authorizations:
- Ensure that the user has the necessary authorizations to execute the action associated with the action profile.
- You may need to consult with your SAP security team to verify and adjust user roles and permissions.
Testing:
- After making any changes, test the action again to see if the error persists.
- If the error continues, consider checking the system logs for additional details that may help diagnose the issue.
Related Information:
By following these steps, you should be able to identify the cause of the error and implement the necessary solutions to resolve it.
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