How To Fix CRM_ORDER_CUST082 - No confirmation-specific Customizing maintained for item category &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDER_CUST - Customizing Order (General)

• Message number: 082

• Message text: No confirmation-specific Customizing maintained for item category &2

What causes this issue?

The item category is assigned to the business transaction category
Service. However, no Service-specific Customizing is maintained.

How to fix this error?

In Customizing for the item category, maintain the data for service, or
assign the item category to another business transaction category.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDER_CUST082 - No confirmation-specific Customizing maintained for item category &2 ?

  The SAP error message CRM_ORDER_CUST082 indicates that there is no confirmation-specific customizing maintained for the specified item category in the CRM system. This error typically arises when you are trying to process a sales order or a service order that requires confirmation, but the system cannot find the necessary configuration for the item category involved.
  
  Cause:
  
  Missing Customizing: The item category specified in the error message does not have any confirmation settings defined in the system.
  Incorrect Item Category: The item category being used may not be intended for confirmation processing.
  
  Configuration Issues: There may be a lack of proper configuration in the Customizing settings for the CRM module.
  
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Item Category Configuration:
  
  Go to the SAP Customizing Implementation Guide (IMG).
  Navigate to Customer Relationship Management > Order Management > Order > Define Item Categories.
  Find the item category mentioned in the error message and check if confirmation-specific settings are