How To Fix CRM_ORDER_CUST072 - The partner determ. procedure used does not allow the transaction categ.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDER_CUST - Customizing Order (General)

• Message number: 072

• Message text: The partner determ. procedure used does not allow the transaction categ.

What causes this issue?

You attempted to assign a business transaction category to the
transaction type, which does not match the current partner determination
procedure.

How to fix this error?

Check the partner determination procedure and, if necesasary, enter the
required business transaction category as a valid user of the partner
determination procedure.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDER_CUST072 - The partner determ. procedure used does not allow the transaction categ. ?

  The SAP error message CRM_ORDER_CUST072 indicates that the partner determination procedure being used does not allow the transaction category for the operation you are trying to perform. This typically occurs in the context of creating or modifying business transactions in SAP CRM (Customer Relationship Management).
  Cause:
  
  Incorrect Partner Determination Procedure: The partner determination procedure assigned to the transaction type does not include the transaction category you are trying to use.
  Transaction Category Mismatch: The transaction category you are using may not be compatible with the partner determination procedure defined in the system.
  Configuration Issues: There may be configuration issues in the partner determination settings that need to be addressed.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check the Transaction Type:
  
  Identify the transaction type you are working with (e.g., Sales Order, Service Order).
  Go to the configuration settings for that transaction type.
  
  
  
  Review Partner Determination Procedure:
  
  Navigate to the partner determination procedure settings in the SAP system.
  Check if the procedure assigned to the transaction type allows the transaction category you are trying to use.
  If not, you may need to either modify the existing procedure or assign a different procedure that includes the required transaction category.
  
  
  
  Modify Partner Determination Procedure:
  
  If you have the necessary authorizations, you can modify the partner determination procedure to include the required transaction category.
  This can be done in the customizing settings under:
  
  SPRO > Customer Relationship Management > Master Data > Business Partner > Partner Determination > Define Partner Determination Procedures.
  
  
  
  
  
  Assign the Correct Procedure:
  
  If the current procedure is not suitable, you can assign a different partner determination procedure that is compatible with the transaction category.
  
  
  
  Testing:
  
  After making the necessary changes, test the transaction again to ensure that the error is resolved.
  
  
  
  Related Information:
  
  Transaction Categories: These are classifications that define the nature of the transaction (e.g., sales, service, etc.) and are crucial for determining how partners are assigned.
  Partner Roles: Each partner determination procedure can have different roles (e.g., Sold-to Party, Ship-to Party) that are relevant to the transaction type.
  Authorization: Ensure that you have the necessary authorizations to make changes to the configuration settings.
  
  If you continue to experience issues after following these steps, it may be beneficial to consult with your SAP Basis or functional consultant for further assistance.