How To Fix CRM_ORDER_CUST073 - Setting Switch to IPC only possible with new structure explosion

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDER_CUST - Customizing Order (General)

• Message number: 073

• Message text: Setting Switch to IPC only possible with new structure explosion

What causes this issue?

It is only possible to switch into the IPC during copying if the
structure is re-exploded.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Choose either the setting 'without switch to the IPC' or 'explode
structure'.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDER_CUST073 - Setting Switch to IPC only possible with new structure explosion ?

  The SAP error message CRM_ORDER_CUST073 indicates that there is an issue related to the configuration of the Integrated Product Configuration (IPC) in the context of CRM (Customer Relationship Management) order management. Specifically, this error arises when there is an attempt to set a switch to use IPC for a product configuration, but the system is unable to do so due to the current structure of the product configuration not being compatible with the IPC requirements.
  Cause:
  The error typically occurs due to one of the following reasons:
  
  Legacy Structure: The product configuration is based on an older structure that does not support the IPC functionality. The IPC requires a new structure for configuration that allows for more advanced features and capabilities.
  Configuration Settings: The settings in the CRM system may not be properly configured to allow for IPC usage.
  Missing or Incorrect Master Data: There may be missing or incorrect master data related to the product or configuration profiles that are required for IPC.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Configuration Structure:
  
  Ensure that the product configuration is using the new structure required for IPC. You may need to migrate or update the configuration to the new structure.
  This may involve re-defining the configuration profiles or using transaction codes like CU01 or CU02 to manage configuration profiles.
  
  
  
  Review IPC Settings:
  
  Verify the settings in the CRM system related to IPC. This includes checking the configuration in the customizing settings (transaction SPRO) under the relevant sections for product configuration and IPC.
  
  
  
  Update Master Data:
  
  Ensure that all relevant master data (like materials, BOMs, and routing) is correctly set up and compatible with IPC. This may involve checking the material master records and ensuring that they are correctly configured for IPC.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to IPC and CRM configuration. There may be specific notes or guides that address this error and provide detailed steps for resolution.
  
  
  
  Testing:
  
  After making the necessary changes, test the configuration to ensure that the error no longer occurs and that the IPC functionality works as expected.
  
  
  
  Seek Support:
  
  If the issue persists, consider reaching out to SAP support or consulting with an SAP expert who specializes in CRM and IPC configurations.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or patches related to this error.
  Transaction Codes: Familiarize yourself with transaction codes like CRMD_ORDER, CU01, CU02, and others that are relevant to product configuration and order management.
  Documentation: Review the SAP Help Portal for documentation on IPC and CRM order management to understand the requirements and best practices.
  
  By following these steps, you should be able to address the CRM_ORDER_CUST073 error and successfully configure your system to use IPC.