How To Fix CRM_ORDER_CUST071 - No data available

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDER_CUST - Customizing Order (General)

• Message number: 071

• Message text: No data available

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDER_CUST071 - No data available ?

  The SAP error message CRM_ORDER_CUST071: No data available typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to access or process data related to a CRM order, but the system cannot find any relevant data to display or process. This can happen for various reasons, and understanding the cause is essential for finding a solution.
  Possible Causes:
  
  Data Not Created: The order or related data (like activities, items, etc.) may not have been created or saved in the system.
  Data Deletion: The data might have been deleted or archived, making it unavailable for retrieval.
  Authorization Issues: The user may not have the necessary authorizations to view the data.
  Selection Criteria: The selection criteria used to retrieve the data may be too restrictive or incorrect, leading to no results being found.
  System Configuration: There may be issues with the configuration of the CRM system that prevent data from being displayed.
  Technical Issues: There could be underlying technical issues, such as database connectivity problems or system errors.
  
  Solutions:
  
  Check Data Existence: Verify if the order or related data exists in the system. You can do this by using transaction codes like CRMD_ORDER to search for the order.
  Review Selection Criteria: Ensure that the selection criteria you are using to retrieve the data are correct and not overly restrictive.
  User Authorizations: Check if the user has the necessary authorizations to access the data. This can be done by reviewing the user's roles and permissions.
  Data Recovery: If the data was deleted, check if it can be restored from backups or if it was archived and can be retrieved.
  System Configuration: Consult with your SAP Basis or technical team to ensure that the system is configured correctly and that there are no issues with the CRM setup.
  Check Logs: Review system logs for any errors or warnings that might provide more context about the issue.
  Consult Documentation: Refer to SAP documentation or support notes related to CRM_ORDER_CUST071 for any specific guidance or known issues.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and others that may help in troubleshooting.
  Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with detailed information about the error and the context in which it occurs.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.