How To Fix CRM_ORDER_CUST069 - The org. data profile & entered is not allowed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDER_CUST - Customizing Order (General)

• Message number: 069

• Message text: The org. data profile & entered is not allowed

What causes this issue?

The org. data profile &V1& is not allowed at item level.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Enter a profile at item category level for which no roles are
maintained, or leave the field empty.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDER_CUST069 - The org. data profile & entered is not allowed ?

  The SAP error message CRM_ORDER_CUST069 indicates that there is an issue with the organizational data profile that has been entered in the context of a CRM order. This error typically arises when the organizational data profile does not match the allowed configurations for the specific transaction or business process you are trying to execute.
  Cause:
  
  Incorrect Organizational Data Profile: The organizational data profile entered does not correspond to the allowed profiles for the specific order type or business transaction.
  Configuration Issues: The configuration settings in the system may not allow the combination of organizational units (like sales organization, distribution channel, etc.) that you are trying to use.
  Master Data Issues: There may be inconsistencies or missing data in the master data related to the organizational units.
  
  Solution:
  
  Check Organizational Data Profile: Verify the organizational data profile you are trying to use. Ensure that it is valid for the order type you are working with.
  Review Configuration Settings: Go to the configuration settings in the SAP system (transaction SPRO) and check the settings for the organizational data profiles. Ensure that the profile you are using is allowed for the specific order type.
  Adjust Master Data: Ensure that all relevant master data (like customer master, material master, etc.) is correctly set up and that the organizational units are properly assigned.
  Consult Documentation: Refer to the SAP documentation or help files for specific details on the organizational data profiles and their allowed combinations.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for further assistance, especially if you suspect a bug or a deeper configuration issue.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO for configuration, CRMD_ORDER for order management, or SE11 for checking table definitions.
  Tables: Relevant tables may include CRMD_ORDERADM_H (Order Header), CRMD_ORDERADM_I (Order Item), and others related to organizational data.
  User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations to access and modify the organizational data profiles.
  
  By following these steps, you should be able to identify and resolve the issue related to the CRM_ORDER_CUST069 error message.