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Message type: E = Error
Message class: CRM_ORDER_CUST - Customizing Order (General)
Message number: 068
Message text: Org. data profile is missing and is proposed by the system with &
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CRM_ORDER_CUST068
- Org. data profile is missing and is proposed by the system with & ?The SAP error message CRM_ORDER_CUST068 indicates that the organizational data profile is missing for a specific transaction or operation in the SAP CRM system. This error typically arises when the system is unable to determine the appropriate organizational structure for the transaction being processed, which can lead to issues in order management, sales processing, or other related functions.
Cause:
- Missing Organizational Data Profile: The organizational data profile is not defined for the specific transaction type or business process you are trying to execute.
- Configuration Issues: There may be a misconfiguration in the CRM system regarding the organizational structure or the relevant profiles.
- Data Inconsistencies: There could be inconsistencies in the master data that prevent the system from identifying the correct organizational data profile.
- Custom Development: If there are custom developments or enhancements in the system, they might not be correctly handling the organizational data profiles.
Solution:
Define Organizational Data Profile:
- Go to the SAP Customizing Implementation Guide (IMG) and navigate to the relevant section for defining organizational data profiles.
- Ensure that the organizational data profile is correctly defined for the transaction type you are working with.
Check Configuration:
- Review the configuration settings for the relevant organizational units (e.g., sales organization, distribution channel, division) to ensure they are set up correctly.
- Make sure that the organizational data profile is assigned to the relevant organizational units.
Maintain Master Data:
- Check the master data (e.g., customer master, material master) to ensure that all necessary organizational data is maintained and consistent.
- If there are missing entries, complete the necessary data in the master records.
Review Custom Code:
- If there are custom developments, review the code to ensure that it correctly handles the organizational data profiles and does not bypass standard checks.
Consult Documentation:
- Refer to SAP documentation or notes related to the specific error message for additional guidance and troubleshooting steps.
Testing:
- After making the necessary changes, perform tests to ensure that the error no longer occurs and that the system behaves as expected.
Related Information:
SPRO
(to access the IMG), CRMD_ORDER
(to manage CRM orders), or SE80
(to check custom developments).By addressing the missing organizational data profile and ensuring proper configuration, you should be able to resolve the CRM_ORDER_CUST068 error.
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