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Message type: E = Error
Message class: CRM_ORDER_CUST - Customizing Order (General)
Message number: 070
Message text: Action for variant matching can only be chosen w/ autom. variant matching
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CRM_ORDER_CUST070
- Action for variant matching can only be chosen w/ autom. variant matching ?The SAP error message CRM_ORDER_CUST070 indicates that an action for variant matching can only be chosen when automatic variant matching is enabled. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when users attempt to perform an action that requires automatic variant matching, but it is not configured or activated in the system.
Cause:
- Automatic Variant Matching Not Enabled: The most common cause of this error is that the automatic variant matching feature is not activated in the system settings.
- Configuration Issues: There may be issues with the configuration of the variant matching settings in the CRM system.
- User Role/Authorization: The user may not have the necessary authorizations to perform actions related to variant matching.
Solution:
To resolve the error, you can take the following steps:
Enable Automatic Variant Matching:
- Go to the configuration settings in your SAP CRM system.
- Navigate to the relevant area for variant matching settings.
- Ensure that the option for automatic variant matching is enabled.
Check Configuration:
- Review the configuration settings for variant matching to ensure they are set up correctly.
- Make sure that all necessary parameters and settings are properly defined.
User Authorization:
- Verify that the user has the appropriate roles and authorizations to perform actions related to variant matching.
- If necessary, consult with your SAP security team to adjust user roles.
Consult Documentation:
- Refer to SAP documentation or help resources for detailed instructions on configuring automatic variant matching.
- Check for any notes or updates from SAP that may address this specific error.
Testing:
- After making the necessary changes, test the functionality to ensure that the error no longer occurs and that variant matching works as expected.
Related Information:
If the issue persists after following these steps, it may be beneficial to consult with an SAP expert or your organization's SAP support team for further assistance.
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