How To Fix CRM_ORDER_COPY_CUST000 - No entry found with &2 &3 in the copying control table &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDER_COPY_CUST - Copy business transaction types / item categories

• Message number: 000

• Message text: No entry found with &2 &3 in the copying control table &1

What causes this issue?

No matching entry was found for source transaction type &V2& and target
transaction type &V3& in the copying table &V1&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDER_COPY_CUST000 - No entry found with &2 &3 in the copying control table &1 ?

  The SAP error message CRM_ORDER_COPY_CUST000 indicates that there is no entry found in the copying control table for the specified parameters. This error typically occurs when you are trying to copy a document (like a sales order, service order, etc.) in the SAP CRM system, and the system cannot find the necessary configuration to perform the copy operation.
  Cause:
  
  Missing Copying Control Entry: The most common cause is that there is no entry in the copying control table for the source and target document types you are trying to copy between.
  Incorrect Document Types: The document types specified in the copy operation may not be valid or may not exist in the system.
  Configuration Issues: The copying control settings may not have been properly configured in the system.
  Transport Issues: If the configuration was recently transported from another system, it may not have been transported correctly.
  
  Solution:
  
  
  Check Copying Control Table:
  
  Go to transaction SPRO (SAP Reference IMG).
  Navigate to Customer Relationship Management -> Order Management -> Copying Control.
  Check the copying control settings for the relevant document types. Ensure that there is an entry for the source and target document types you are trying to copy.
  
  
  
  Create/Modify Copying Control Entry:
  
  If there is no entry, you will need to create one. Specify the source and target document types and configure the necessary fields.
  If an entry exists but is incorrect, modify it to ensure it matches the document types you are working with.
  
  
  
  Validate Document Types:
  
  Ensure that the document types you are using in the copy operation are valid and correctly configured in the system.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to perform the copy operation.
  
  
  
  Transport Issues:
  
  If the copying control was recently transported, check the transport logs for any errors and ensure that all necessary objects were included in the transport.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  SPRO for configuration.
  CRMD_ORDER for managing orders.
  
  
  Documentation: Refer to SAP Help documentation for detailed information on copying control and its configuration.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to this error message.
  
  By following these steps, you should be able to resolve the CRM_ORDER_COPY_CUST000 error and successfully perform the copy operation in SAP CRM.